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Shipping Policy

You've got options.

 

Option 1 - Free! Our free shipping policy applies to the purchase of any full-priced or discounted bike, excluding cargo bikes and used/demo bikes, and is honored anywhere in the contiguous United States.

With our free shipping option, your bike will arrive partially assembled. While we know there are some mechanically-inclined folks out there, we highly recommend having your bike shipped to your local shop or mobile mechanic service so that a pro can perform the remaining assembly required. Typical finishing touches include (but are not limited to) putting the handlebars on, attaching the pedals, putting the front wheel on, and/or sliding the seat post into the bike (assembly fees vary, though generally range from $75-150).

Option 2 (Recommended) - $200 - Ready-to-Ride! Our ready-to-ride shipping program is a win-win. Your bike will come with the front wheel and handlebars installed, and you'll just need to twist the handlebars upright, tighten the stem bolts, and install your pedals. This option is a flat fee of $200 within the continental U.S. - and saves you any additional assembly fees, time and hassle. Our Service Manager
 
Riese & Müller bikes - Free. If you are purchasing a Riese & Müller e-bike, you're in luck! You'll be automatically enrolled in the Ready-to-Ride shipping option, at no charge. Enjoy a savings of $200+, and get riding as soon as possible!
 
Cargo bikes & used bikes - $200. We ship all cargo bikes and used/demo bikes via our Ready-to-Ride shipping program, for a flat fee of $200. Your bike will come with the front wheel and handlebars installed, and you'll just need to twist the handlebars upright, tighten the stem bolts, and install your pedals.
 
 
 

White Glove Treatment

Meet the husband-wife Dream Team behind your bike, Ollie and Jenn. Regardless of which shipping option you choose, Ollie first ensures your bike is purring before handing it off to Jenn for her white glove treatment. She’s delivered countless oversize items with a 99% success rating. When she seals your e-bike in its box with a kiss, your e-bike is riding first class, minus the mimosas.  


Timely Deliveries

You’re excited about your e-bike, and we are too. That’s why we’ll have your bike packed and on its way as soon as possible. You will find estimations on individual product pages for ship dates, and for approximate transit times once your bike leaves our store, see table below.

 

 

At Oregon e-bikes, our ethos is ride happy. On the road, riding happy is easy. It’s the getting there that’s tricky, and why we do things differently.