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Service Department


** Please note tuneups and bike builds are currently up to a 2 week turnaround due to queue volume.

We are unable to offer same-day turnarounds or guarantee timelines.

We appreciate your patience and support! **


We are Bosch certified!

In our service department, we aim to keep things simple.


Hourly labor rate for bikes purchased at OEB     $80

Hourly labor for all other bikes     $90


Our hourly labor rates exclude parts, and if we recommend replacing any parts on your bike we will be in touch and provide a price quote! Our Service Manager Ollie has extensive experience with e-bikes (meet him here), and he's excited to work on your precious ride.

With any new bike purchase, you'll receive $200 in OEB Bucks through our Ride Happy Club that you can put towards service (excluding parts) or rentals at any time. Keep your e-bike purring on the road or the trails, and bring your friends along for the adventure!


Ollie and Lily hard at work on the Bianchi Aria e-Road.