Hats off to oregon e bike who shipped this rack out to me the same day I ordered it and received it the next day. Thank you.
As for the rack, I've only used it once. We carried 2 aventon aventures about 120 miles very sturdy rack. My only concern is the arms that lower down on the bike, if you apply to much pressure when securing them on the bikes they are very difficult to release. But the directions do tell you not to push down to hard, so be careful. Good rack, buy it. Buy it from oregon e bike.