Service Department

**Our service department will be closed from October 17-25 and will reopen on October 26. We apologize for the inconvenience!**

Our service department is currently operating with limited bandwidth due to COVID-19, and we are booked out for service 2-4 weeks in advance.  

Please call prior to bringing a bike in for service, as we are unable to offer same-day service. We SO appreciate your patience and understanding, and we hope to be able to offer more expedient service soon!

10am-4pm Monday-Friday

Closed Saturday & Sunday


We are Bosch certified!

bosch logo

In our service department, we aim to keep things simple.


Hourly labor rate for bikes purchased at OEB     $80

Hourly labor for all other bikes     $90


Our hourly labor rates exclude parts, and if we recommend replacing any parts on your bike we will be in touch and provide a price quote! Our Service Manager Ollie has extensive experience with e-bikes (meet him here), and he's excited to work on your precious ride.

With any new bike purchase, you'll receive $200 in OEB Bucks through our Ride Happy Club that you can put towards service labor (excludes parts) or rentals at any time. Keep your e-bike purring on the road or the trails, and bring your friends along for the adventure!


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