I ordered my ULC 130 XXL Block Chain from Oregon E-Bikes and could not be more pleased with the product and the excellent service. I had trouble finding this product local and online but found it available at Oregon E-Bikes. I have seen their videos on You Tube and could just tell they are customer oriented business. I live across the country just out side of Boston and received my order in a matter of days, no hassles. Highly recommend.