Option 1: Free! Our free shipping policy applies to the purchase of any full-priced or discounted bike, excluding cargo bikes and used/demo bikes, and is honored anywhere in the contiguous United States.
With our free shipping option, your bike will arrive partially assembled. While we know there are some mechanically-inclined folks out there, we highly recommend having your bike shipped to your local shop or mobile mechanic service so that a pro can perform the remaining assembly required. Typical finishing touches include (but are not limited to) putting the handlebars on, attaching the pedals, putting the front wheel on, and/or sliding the seat post into the bike (assembly fees vary, though generally range from $75-150).
White Glove Treatment
Meet the husband-wife Dream Team behind your bike, Ollie and Jenn. Regardless of which shipping option you choose, Ollie first ensures your bike is purring before handing it off to Jenn for her white glove treatment. She’s delivered countless oversize items with a 99% success rating. When she seals your e-bike in its box with a kiss, your e-bike is riding first class, minus the mimosas.
You’re excited about your e-bike, and we are too. That’s why we’ll have your bike packed and on its way as soon as possible. You will find estimations on individual product pages for ship dates, and for approximate transit times once your bike leaves our store, see table below.